Terms and Conditions Hoki108 – Complete Guide for Malaysia Members

Welcome to hoki108. By accessing, browsing, or using any part of the hoki108 platform – whether through our official website or mobile app – you hereby agree to be bound by the Terms & Conditions set out in this document and all related policies referenced herein, including our Privacy Policy and Responsible Gaming Guidelines.

If you do not agree with any part of these terms, please stop using the hoki108 platform immediately. hoki108 reserves the right to update or modify these terms at any time without prior notice, and it is your responsibility to review this page periodically to ensure you are always aware of the latest terms in effect.

Use of the hoki108 platform is restricted to individuals who meet all of the following eligibility criteria. By registering, you confirm that you meet all of these requirements:

• Age: You are at least 18 years of age at the time of registration. Hoki108 takes the protection of minors seriously and reserves the right to request proof of age at any time.
• Legal Capacity: You have full legal capacity to enter into a binding agreement and are not subject to any legal restrictions.
• One Account: You may only register one account. Each individual, residential address, email address, phone number, credit/debit card, and device is permitted one account only.
• Legitimate Funds: All funds deposited into your hoki108 account are from legitimate and legally lawful sources.
• Personal Account: You are registering in your own name and not on behalf of any third party. Accounts may not be transferred or shared.

The account registration process at hoki108 is designed to be simple and quick, however you are required to provide accurate, complete and up-to-date information when registering. The information you provide during registration will be used for identity verification, payment processing and account-related communications.

• Accurate Information: You are responsible for ensuring that all information provided is accurate. False or misleading information may result in account closure and forfeiture of winnings.
• Password Security: You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone.
• Unauthorised Access Notification: If you suspect unauthorized access to your account, please contact the hoki108 support team immediately via live chat.
• Information Update: You are responsible for ensuring that the personal information in your account is kept up to date. Changes can be made via account settings or by contacting customer support.

Hoki108 shall not be liable for any losses arising from your negligence in safeguarding your account login credentials.

Hoki108 accepts deposits via a variety of trusted and secure payment methods, including bank transfers (FPX), local e-wallets, and other digital payment methods listed on our platform's deposit page. All transactions are processed through encryption-protected payment gateways.

• Minimum Deposit: The minimum deposit amount is as specified on the deposit page and may vary depending on the selected payment method.
• Instant Processing: Deposits via FPX and e-wallets are processed instantly and credited to your account within minutes.
• Currency: All transactions on hoki108 are conducted in Malaysian Ringgit (MYR).
• No Hidden Fees: Hoki108 does not charge processing fees on deposits. However, your payment service provider may impose certain charges that are beyond our control.
• Legitimate Funds: All deposits must be made from a bank account or e-wallet registered under the same member's name. Third-party deposits are not accepted.

Hoki108 takes pride in its fast and transparent withdrawal system. We understand that your winnings are rightfully yours, and we strive to make the withdrawal process as simple and swift as possible for all members who have completed account verification.

• Processing Time: Withdrawals are processed in under 5 minutes for accounts that have been fully verified through the KYC process.
• KYC Verification: Before your first withdrawal, you are required to complete identity verification by uploading the necessary documents such as your ID card or passport.
• Minimum Withdrawal: The minimum withdrawal amount is as stated on the platform's withdrawal page and may vary depending on the payment method.
• Withdrawal Methods: Withdrawals can only be processed to the same bank account or e-wallet used for the deposit. This is a standard security measure to prevent money laundering.
• Bonus Rollover Requirements: If your account has an active bonus balance, the associated rollover requirements must be met before a withdrawal can be processed. Please refer to the relevant bonus terms for further details.
• Withdrawal Limits: Daily and weekly withdrawal limits may apply depending on your membership tier and account verification status.

If your withdrawal processing exceeds the promised timeframe, please contact the hoki108 support team via live chat for immediate assistance.

Hoki108 offers a wide range of attractive bonuses and promotions for both new and existing members. Each bonus is subject to specific terms stated at the time the offer is made. The following general terms apply to all promotions at Hoki108 unless otherwise stated:

• Rollover Requirements: All bonuses are subject to specific rollover (turnover) requirements that must be met before winnings derived from bonus funds can be withdrawn.
• Validity Period: Each bonus has a validity period. Bonuses that are unused or whose rollover requirements are not fulfilled within the specified period will expire automatically.
• One Claim: Each promotion may only be claimed once per member, device, IP address, and household unless otherwise stated.
• Eligible Games: Not all games contribute equally to rollover requirements. Please review the relevant bonus terms for a list of eligible games and their respective contribution percentages.
• Right to Cancel: Hoki108 reserves the right to cancel any bonus where there is evidence of abuse, fraud, or any attempt to exploit the promotions system.

All games offered on the hoki108 platform have their own rules, which can be reviewed within each game's interface. The following general rules apply to all games on hoki108:

• Final Decision: All game results are final and cannot be disputed unless there is solid evidence of a technical fault that has affected the outcome of the game.
• Technical Disruptions: In the event of a technical disruption during an active game, hoki108 will make decisions based on server records. In certain cases, wagers may be voided and funds returned.
• Fair Play: All games use an independently audited Random Number Generator (RNG). hoki108 does not manipulate game outcomes in any way.
• Wagering Limits: Each game has minimum and maximum betting limits set and displayed within the respective game interface.
• Live Casino: For Live Casino games, the dealer's decision is final subject to the applicable game rules.

To ensure a fair and safe experience for all members, the following activities are strictly prohibited on the hoki108 platform. Violation of any of these prohibitions may result in immediate account closure without any refund:

• Fraud and Manipulation: Any attempt to cheat, manipulate or exploit the gaming system, including the use of automation software (bots), scripts or algorithms, is strictly prohibited.
• Multiple Accounts: Opening or using more than one account simultaneously or consecutively is a serious violation of these terms.
• Money Laundering: Using the hoki108 platform for money laundering or any other illegal financial activity is strictly prohibited and will be reported to the relevant authorities.
• Bonus Abuse: Any systematic attempt to exploit the hoki108 bonus or promotion structure is prohibited and considered fraud.
• False Information: Providing false information during registration or the KYC process is a serious violation that may result in legal action.
• Collusion: Colluding with other players to gain an unfair advantage in table games or any other multiplayer games is strictly prohibited.

Hoki108 takes the protection of member personal data very seriously. All information you provide to us is safeguarded in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal data protection policy. For full details on how we collect, use, and protect your data, please refer to Privacy Policy us.

• Data Collection: We only collect data necessary to provide our services and meet legal compliance requirements.
• Encryption: All data in transit is protected by 256-bit SSL encryption. Sensitive data is stored in encrypted format on our servers.
• Data Sharing: We do not sell or rent your personal data to third parties for marketing purposes without your consent.
• Right of Access: You have the right to request a copy of the personal data we hold about you and to request corrections if any inaccuracies are found.

Whether you choose to close your account yourself or the account is closed by hoki108 for a specific reason, the following procedures apply:

• Voluntary Closure: You may close your account at any time by contacting our support team. Any legitimate remaining funds will be returned to you once the review process is complete.
• Closure by hoki108: Hoki108 reserves the right to close or suspend an account in the event of a terms violation, suspicious activity, or for legal compliance reasons.
• Responsible Gaming Closure: Members who apply for self-limits or self-exclusion through our Responsible Gaming programme will receive dedicated attention and appropriate support.
• Inactivity Period: Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly management fee in accordance with the applicable policy. You will be notified in advance via your registered email.

To the extent permitted by applicable law, hoki108 shall not be liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use our platform. Specific liability limitations include but are not limited to:

• Service Interruptions: Hoki108 is not liable for losses arising from service disruptions caused by factors beyond our control, such as internet infrastructure issues, natural disasters, or force majeure events.
• Game Results: Hoki108 is not responsible for unfavourable game outcomes provided that all systems are functioning as intended.
• Losses Due to Member Negligence: Hoki108 is not liable for losses arising from a member's failure to maintain the security of their login credentials.

Hoki108 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Such amendments will take effect immediately upon being published on this page.

It is your responsibility to check this page periodically. The "Last Updated" date shown at the top of this page will reflect the date of the most recent amendment. Continued use of the Hoki108 platform after any amendment constitutes acceptance of the updated terms.

If you have any enquiries regarding these Terms and Conditions, please contact the hoki108 support team, available to assist you 24 hours a day, 7 days a week via live chat within our platform. You may also reach us through our official email for enquiries that require a more detailed written response.